Question 1

Why is my video buffering (stopping)?

Accepted Answer

All videos are played through your internet connection. If your wifi signnal isn't strong you will expreince buffering to a certain extent. Try reconnecting in an area with a stronger signal.   Also, if you have too many tabs or aplications open it can cause your device to run extremely slow. Try closing out any programs you don't need to see if that fixes the problem.

Question 2

How do I watch videos on the Facebook Feed?

Accepted Answer

You can watch videos in the feed by clicking the play button on the select video you are looking to watch. Most of the time the volume is not on when initially starting the video so please make sure to click the speaker and TURN IT ON.   You will have buttons in the video player that will allow you to change the volume, and change the settings. To expand the video size please click the small F in the lower right hand corner of the player...  The feed runs from most current videos at the top and anything older is below. If we are currently LIVE it will be the very first video shown.   If you are having trouble with the Facebook feed please click the button that will direct you to our Youtube. It will take you to our channel page which will have the most current videos to date.

Question 3

How do I watch previous sermons or bible studies?

Accepted Answer

Great! We're so glad you would like to watch more of our services.   Currently, our older sermons and bible studies are archived on Facebook and Youtube. If you have a facebook account you can feel free to go on our facebook page (ffbc2101) and go to the "VIDEOS" tab to watch any showing you would like.   Also is our youtube channel "The Faith Fellowship Hour". You can go to "VIDEOS" tab to watch any showing you would like.   All of our streams are listed by date so that you may find a specific service if need be.

Question 4

Why isn't the sound clear or I can't hear anything at all? My video isn't clear?

Accepted Answer

Please try turning up the volume up on your device or in the video player itself you can shift the slider up to raise the volume.   The sound and the video are all based upon your internet connection again. Please make sure the signal is strong as possible to ensure problem free viewing.   You can chnage the quality of the video by hitting the "gear" button. We generally stream at 720P or 1080P quality which is HD. Facebook may default to 360P quality in the begining.

Question 5

Why won't my video won't load at all?

Accepted Answer

Please try closing out the website and reopening it back to the online sermons page. We notice that fixes most problems.

Question 6

Can I watch the videos on any other website?

Accepted Answer

Yes!, You are able to go to facebook.com directly and search our page and all videos that have ever been live stremaed will be there. Also, you can go to our youtube channel which is "The Faith Fellowship Hour" and watch previosuly recorded streams there as well.

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